Siliconmage
Sunday, May 4th, 2008About custom built computers and assembly of computers.
Today, millions of computers are used all over the world in offices and homes for business and entertainment. About a decade ago a significant percentage of these computers were assembled, as branded computers were expensive and cost 2-3 times more than assembled computers.
However, in the last few years with increasing volumes of computers being manufactured worldwide and cost of production of the components decreasing due to improved manufacturing techniques, the cost of branded computers has become comparable to that of assembled computers. Most consumers now prefer to purchase branded computers since the manufacturer offers an after sales warranty for a period of at least one year (this can be extended to 3 years by purchasing a carepack) with toll free helplines.
The quality of the after sales service offered for assembled computers is often inconsistent. Due to decreasing margins, many of the smaller dealers use poor quality / second hand components. They may promise after sales service, but do not respond to customer service calls. Since the volumes of the computers they assemble is low, the price they pay for each part is usually higher than what manufacturers of branded computers pay. They are also unable to carry out stringent quality control tests which larger companies incorporate in their manufacturing process.